Message Tracking

Microsoft Outlook can track your messages. For example, you can request confirmation that the message was delivered. You can also ask for confirmation that the E-mail was read.


1. Try it: Request a Delivery Receipt

Go to Home-> New-> New E-Mail.

Enter your E-mail Address.
Enter the Subject: Speedy Delivery.

Type the message: This message is a test of the Delivery Receipt.


Try This, Too: Set the Tracking Option

Go to Options ->Tracking.

Click on: Request a Delivery Receipt.

Click Send.


Try This, Too: Review the Delivery Receipt

A new E-mail may arrive in your Inbox.

Keep going.


Memo to Self:  You may or may not receive a Delivery Receipt depending on which E-mail server you have.

Options ->Tracking->Request a Delivery Receipt

Exam 77-884: Microsoft Outlook 2010

2. Creating and Formatting Item Content

2.1. Create and send email messages: Configure Tracking Options for Delivery Receipt

"The reason angels can fly is because they take themselves lightly."

G.K. Chesterton, "Orthodoxy"