Overriding the Programming 

Office automation can be very useful. However, with programming, one size does not fit all. There are always exceptions to the Rules.


You can select a conversation and Ignore (exclude) it from the Clean Up.


6. Try it: Ignore a Conversation

Go to Home ->Delete->Ignore.

You will be prompted twice.

First: This action will apply to all items in the selected conversation.

Click: OK


Second: The selected conversation and all future messages will be moved to the Deleted Items folder.


Click: Ignore Conversation.


So, when the the Clean Up runs, this Conversation will not be trashed.

Home ->Delete->Ignore

Exam 77-884: Microsoft Outlook 2010

3. Managing Email Messages

3.1. Clean up the mailbox: Ignore a Conversation